Built with HUMAN interaction and privacy in mind.
Your customers want to talk to real people.
Authenti Chat helps businesses and organizations connect with their audience, provide support, and grow. Securely and simply.
*no card needed
No AI
AI chatbots can miss the mark when it comes to genuine connection, and your customers or users can tell.
That’s why we do things differently. Our chats are powered by humans only: real conversations with real support. No Ai agents at Authenti.
Turn your widget into a powerful helper
Go beyond chat. Add FAQs, helpful links, and automated messages to your widget so customers get instant answers, 24/7. You can also display promotions, service updates, or personalized greetings to turn your widget into a powerful engagement tool.
Never miss a lead. Online or offline
Whether you’re available or away, your widget keeps working. Capture visitor contact info in real time, even when you’re offline, so you can follow up without missing a beat. Leads are stored automatically for quick access and seamless re-engagement.
Full customization & easy set up
Access your dashboard from any browser and connect your chat to your website in minutes. Embed the chat bubble with a simple script. Whether you’re a small team or scaling up, our system adapts to your needs with flexible configuration and role management.
Simple dashboard & customizable widget
Show your logo and business name, set your status, and customize your greetings. Choose your colors and make it yours. All at no extra cost.
Two ways to embed your chat
Generate leads with a powerful live chat and contact form
Connect with customers in real time and grow your business
STANDARD
$25
/month
Include FAQs and Promo widgets
Unlock more features to engage with your customers and extend your chat and data history retention.
PRO
$79
/month
Scale and manage your support team
Built with privacy in mind for customer service and non-profits providing chat-based support.
ENTERPRISE
$199
/month
Manage Supervisors and Agents*
Add extra seats for Supervisors and Agents
Monitor staff activity
Live chat takeover & transfers
Smart chat queue management
Internal team chat
Create group chats
Multi-view: open up to 4 chats at once
Flexible agent access
Document attachment in chat
Track chat activity with Google tag
Unlimited chat history & client data
- 1 manager, 1 supervisor, and 5 agents are included in enterprise plan by default. See pricing for more info on adding extra seats for each role.
Save 20% with an annual plan
Promo examples
FAQs example
Hide the contact form button to make
the widget work only as a helper tool.
At Authenti, we take privacy, confidentiality, and anonymity seriously.
Organizations that handle sensitive data trust us because we keep their information safe and secure.
Authenti is fully compliant with GDPR, ensuring the highest standards of data protection.
How to track chat widget conversions with Google Tag Manager
Connecting your marketing efforts to real customer engagement is crucial for understanding your return on investment. With our Google…
How to direct your customers to your chat with a link.
The full-page chat method is a simple, no-code way to give your customers access to a dedicated chat window.…
How to embed your chat on your website.
Adding a live chat feature to your website is a great way to connect with your visitors in real-time.…